Last updated: 11 April 2026 (v1.0)
11 April 2026 (v1.0)
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and The Badgers Enterprise Limited, a company registered in England and Wales under company number 15670037, whose registered office is at Unit 8 Harcourt Way, Meridian Business Park, Leicester, United Kingdom, LE19 1WP ("Company", "we", "us", or "our").
By accessing, browsing, or using the BadgerPanel platform, website, software, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not access or use the Service.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
You must be at least 18 years of age to use the Service. By creating an account or using the Service, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.
If you are entering into these Terms on behalf of a company, organisation, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" and "your" shall refer to that entity.
To access certain features of the Service, you must create an account. When registering, you agree to provide accurate, current, and complete information and to update such information as necessary to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activity that occurs under your account. You must notify us immediately using the contact details set out in Section 18 if you become aware of any unauthorised use of your account or any other breach of security.
Each individual may maintain only one account. The creation of multiple accounts by a single person is prohibited and may result in the suspension or termination of all associated accounts. Accounts are non-transferable and may not be sold, traded, or otherwise assigned to any third party.
BadgerPanel is a game server management platform that enables users to deploy, configure, manage, and monitor game servers. The Service is offered in two primary forms:
The self-hosted option provides you with a licence to install and operate the BadgerPanel software on your own infrastructure. This includes access to the BadgerPanel application, software updates for the duration of your active subscription, and access to documentation. You are solely responsible for provisioning, maintaining, and securing the underlying server hardware, operating system, network infrastructure, and any third-party dependencies required to run the software.
The hosted option provides a fully managed instance of BadgerPanel operated on infrastructure maintained by the Company. This includes the BadgerPanel application hosted on our servers, managed infrastructure and system maintenance, automated backups, software updates, and technical support as specified by your chosen plan. The hosted service is subject to the Service Level Agreement set out in Section 8 of these Terms.
We reserve the right to modify, update, or discontinue any feature or aspect of the Service at any time. Where a material change adversely affects your use of the Service, we will provide reasonable advance notice.
Certain features of the Service require payment of fees. All prices are quoted in British Pounds Sterling (GBP) unless otherwise stated and are exclusive of any applicable taxes, which shall be added where required by law.
Payments are processed exclusively through third-party payment processors, including Stripe and PayPal. By making a payment, you agree to the terms and conditions of the applicable payment processor in addition to these Terms. The Company does not store your full payment card details on its own systems.
Subscriptions are billed on a recurring basis according to the billing cycle selected at the time of purchase (monthly or annually, as applicable). Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew for a successive period of the same duration, and you authorise us to charge the applicable fee to your chosen payment method.
We reserve the right to change our prices at any time. If we increase the price of a subscription to which you are already subscribed, we will provide you with at least 30 days' written notice (via email or in-app notification) before the new price takes effect. Your continued use of the Service after the price change takes effect constitutes your acceptance of the new price. If you do not agree to the price change, you may cancel your subscription before the new price takes effect.
If you are a consumer within the meaning of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your purchase within 14 days of the date on which the contract is entered into (the "Cooling-Off Period"), without giving any reason.
To exercise your right of cancellation, you must inform us of your decision by a clear statement sent using the contact details set out in Section 18 before the expiry of the Cooling-Off Period. You may use the following wording, though it is not required: "I hereby give notice that I cancel my contract for the provision of the following service: [service details], ordered on [date]."
If you cancel within the Cooling-Off Period and you have not used the Service (meaning you have not deployed, configured, or actively operated any game server through the platform, nor consumed any measurable hosted resources), we will reimburse all payments received from you without undue delay and in any event no later than 14 days from the day on which we are informed of your decision to cancel.
If you have requested the Service to begin during the Cooling-Off Period and you subsequently cancel, you acknowledge that you may be required to pay an amount proportional to the Service provided up to the point at which you informed us of your cancellation, in comparison with the full coverage of the contract. By actively using the Service during the Cooling-Off Period, you expressly acknowledge that you may lose your right to a full refund.
Outside of the 14-day Cooling-Off Period described in Section 6, refunds are granted at the sole discretion of the Company. We are under no obligation to provide a refund or credit for any reason beyond the statutory rights described above, including but not limited to dissatisfaction with the Service, failure to use the Service, or changes to the Service.
Where the Company determines that a service credit is the appropriate remedy (for example, under the Service Level Agreement in Section 8), credits will be applied to your account and may be used towards future billing periods. Service credits are non-transferable, have no cash value, and cannot be redeemed for a monetary refund. Service credits that remain unused at the time of account termination are forfeited.
To request a refund or service credit, please contact us using the contact details set out in Section 18 with your account details and the reason for your request. We will review all requests on a case-by-case basis and respond within a reasonable timeframe.
Nothing in this section affects your statutory rights under the Consumer Rights Act 2015 or any other applicable consumer protection legislation.
For the hosted Service only, the Company commits to maintaining 99.9% uptime availability per calendar month, measured as the percentage of total minutes in the month during which the hosted platform is operational and accessible ("Uptime Percentage"). This commitment does not apply to the self-hosted licence, for which uptime is entirely within the User's control.
The following are excluded from uptime calculations and do not constitute downtime for the purposes of this Service Level Agreement:
If the hosted Service fails to meet the 99.9% Uptime Percentage in any calendar month, you may request service credits by contacting us using the contact details set out in Section 18 within 30 days of the end of the affected month. Your request must include the dates and times of the downtime experienced and any supporting evidence.
Service credits are determined according to the following table:
| Monthly Uptime | Service Credit |
|---|---|
| 99.5% to 99.89% | 10% of monthly fee |
| 99.0% to 99.49% | 20% of monthly fee |
| Below 99.0% | 30% of monthly fee (maximum) |
Service credits are capped at 30% of your monthly fee for any given calendar month. Service credits constitute your sole and exclusive remedy for any failure to meet the uptime commitment.
The Service permits you to upload, store, transmit, and run your own content, including but not limited to game server files, modifications ("mods"), plugins, configuration files, scripts, and related data (collectively, "User Content"). You retain all ownership rights in your User Content.
By uploading or transmitting User Content through the Service, you grant the Company a limited, non-exclusive, royalty-free, worldwide licence to host, store, transmit, cache, and display your User Content solely to the extent necessary to provide and operate the Service on your behalf. This licence terminates when you delete your User Content from the Service or when your account is terminated, except to the extent that copies are retained in routine backups for a reasonable period.
You are solely responsible for your User Content and represent and warrant that:
The following types of User Content are strictly prohibited:
The Company reserves the right to remove or disable access to any User Content that violates these Terms, without prior notice.
You agree to use the Service only for lawful purposes and in accordance with these Terms. Without limiting the foregoing, you agree not to:
Use the Service in any manner that violates any applicable local, national, or international law or regulation, including but not limited to laws regarding data protection, intellectual property, and computer misuse.
Use the Service to harass, abuse, threaten, stalk, or intimidate any other person, or to transmit any content that is hateful, discriminatory, or incites violence.
Consume computing resources (CPU, memory, bandwidth, storage, or network) in a manner that is disproportionate to your plan, that degrades the Service for other users, or that is inconsistent with the normal and intended use of the Service, including but not limited to cryptocurrency mining, distributed denial-of-service attacks, or operating non-game-server workloads without prior written permission.
Resell, sublicence, lease, or otherwise commercially distribute access to the Service or any part thereof to third parties without the prior written consent of the Company.
Attempt to gain unauthorised access to any part of the Service, other users' accounts, or any systems or networks connected to the Service, including by probing, scanning, or testing for vulnerabilities, or by breaching any security or authentication measures.
Use any automated means, including bots, crawlers, scrapers, or similar tools, to access, collect data from, or interact with the Service, except through APIs we expressly provide for such purposes and in compliance with any applicable rate limits or usage policies.
You must not use the Service, in whole or in part, to mine cryptocurrency or any digital asset, regardless of scale or method, without the prior written consent of the Company.
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account in accordance with Section 11.
We may suspend your access to the Service immediately and without prior notice if we reasonably believe that your account or use of the Service is in violation of these Terms, poses a security risk to the Service or other users, or is required to comply with applicable law or a court order. We will endeavour to notify you of the suspension and the reasons therefor as soon as reasonably practicable.
Following a review of the circumstances, the Company may terminate your account and these Terms at any time if you have materially breached these Terms and, where the breach is capable of remedy, have failed to remedy it within 14 days of receiving written notice from us specifying the breach. Upon termination for cause, the Company may, at its sole discretion, provide a full refund, a partial refund, or no refund of any prepaid fees, taking into account the nature and severity of the breach.
Notwithstanding the foregoing, the Company may terminate your account immediately and without notice where the breach is incapable of remedy, involves illegal content or activity, poses an immediate threat to the security or integrity of the Service or other users, or is otherwise of a nature that the Company reasonably determines requires immediate action.
You may terminate your account and these Terms at any time by cancelling your subscription through the Service or by contacting us using the contact details set out in Section 18. Termination by you does not entitle you to a refund of any prepaid fees, except as provided under Section 6 (Right of Cancellation) or as otherwise required by applicable law.
Upon termination of your account for any reason, your right to access and use the Service ceases immediately. For hosted Service users, we will retain your User Content for a period of 30 days following termination, during which you may request an export of your data by contacting us using the contact details set out in Section 18. After this 30-day period, we reserve the right to permanently delete all User Content associated with your account. For self-hosted licence users, termination means revocation of your licence to use the BadgerPanel software; you must cease all use of the software and delete all copies in your possession.
The BadgerPanel software, platform, website, branding, logos, trademarks, documentation, and all associated intellectual property rights (collectively, "Company IP") are and shall remain the exclusive property of The Badgers Enterprise Limited or its licensors. These Terms do not grant you any right, title, or interest in the Company IP except for the limited right to use the Service in accordance with these Terms.
You may not copy, modify, distribute, reverse engineer, decompile, disassemble, or create derivative works based on the Company IP, except to the extent expressly permitted by applicable law or by a separate written agreement with the Company.
You retain all ownership rights in your User Content as set out in Section 9. Nothing in these Terms transfers ownership of your User Content to the Company.
To the maximum extent permitted by applicable law, the total aggregate liability of the Company to you for all claims arising out of or in connection with these Terms or your use of the Service shall not exceed the total fees paid by you to the Company in the 12-month period immediately preceding the event giving rise to the claim.
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity, whether arising from contract, tort (including negligence), breach of statutory duty, or otherwise, even if the Company has been advised of the possibility of such damages.
Nothing in these Terms excludes or limits the Company's liability for:
The limitations and exclusions in this section apply regardless of whether the damages arise from the use or inability to use the Service, unauthorised access to or alteration of your data, or any other matter relating to the Service.
You agree to indemnify, defend, and hold harmless The Badgers Enterprise Limited, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
The Company will provide you with prompt written notice of any such claim and will cooperate reasonably with your defence of the claim, at your expense.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
In the event of any dispute arising out of or in connection with these Terms, the parties agree to first attempt to resolve the matter through informal negotiation. You agree to contact us using the contact details set out in Section 18 with a detailed description of the dispute, and both parties shall use reasonable efforts to resolve the matter within 30 days of receipt of the notice.
If the dispute is not resolved through informal negotiation within the 30-day period, either party may bring proceedings in the courts of England and Wales, which shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect its rights or interests.
We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will provide you with at least 30 days' prior notice by sending an email to the address associated with your account and/or by posting a prominent in-app notification.
For the purposes of this section, a material change includes any change that reduces your rights, increases your obligations, alters the pricing or billing terms applicable to your subscription, or substantially alters the nature, scope, or availability of the Service as provided to you.
The updated Terms will specify the date on which they take effect. Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of those revised Terms. If you do not agree to the revised Terms, you must stop using the Service and may terminate your account in accordance with Section 11.3.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by the Company.
These Terms, together with our Privacy Policy and any other policies or agreements expressly incorporated by reference, constitute the entire agreement between you and the Company with respect to the Service and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral, relating to the subject matter hereof.
You may not assign or transfer these Terms or any of your rights or obligations hereunder without the prior written consent of the Company. The Company may assign or transfer these Terms, in whole or in part, without restriction and without notice to you, including in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of its assets.
If an assignment by the Company results in a material adverse change to the Service as provided to you, you may terminate your account within 30 days of being notified and receive a pro-rata refund of any prepaid fees for the unused portion of your subscription.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:
The Badgers Enterprise Limited
Unit 8 Harcourt Way, Meridian Business Park
Leicester, United Kingdom, LE19 1WP
Company Number: 15670037 (registered in England and Wales)
Email: contact@badgerpanel.com